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Stakeholder Engagement Case Studies

 
Case 1: We worked with a municipality on a youth engagement strategy using participatory research tools and lead a multi-stakeholder initiative consulting with youth, police, recreational officials, local politicians, and community members. The engagement differed from ‘normal’ consultations in that some of the engagement was done over a period of time and involved the submission of poems, prose and artwork and the community meeting itself took place in the local skateboard park (where youth gathered). Participant exchanges were lively and constructive and resulted in some changes to youth programming contingent upon local youth themselves accepting key responsibilities and demonstrating progressive improvements in certain areas such as reducing incidences of vandalism and noise complaints. Many participants remarked on the ‘refreshing’ approach used and felt they learned much from the process itself.

Case 2: We helped to form a permanent stakeholder advisory panel for an organization that promotes safety issues. The panel brought together such disparate individuals as homemakers, electricians, surgeons, child educators, paramedics and developers. The group is continually renewed with members being replaced regularly. The organization feels that they have gained valuable information through the use of the panel and made them more aware of the differing views and needs of their stakeholders. 


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on stakeholder engagement...

“Companies that concentrate exclusively on the bottom line often make poorer decisions because they lack information from stakeholders and the environment that would allow them to anticipate opportunities and solve problems when they are small.” Max Clarkson, University of Toronto

“It’s not just a good idea to consult stakeholders, it’s good business. By understanding stakeholder issues and striving for solutions, we’re able to maintain support for our operations and expansion plans, meet customer demand for energy products and attract a high-calibre workforce.” Suncor Oil’s 2003 SD Report